Novotel Basel City offers 145 air-conditioned rooms with flat-screen TVs, minibars, and laptop-friendly workspaces. Each room has a private bathroom with a walk-in shower, free toiletries, and soundproof walls. Some rooms include garden views and sofa beds for families. Ironing facilities, tea and coffee makers, and 24-hour room service are standard.
Dining & Drinks
The hotel’s brasserie serves specialties from the tri-national region. The bar offers a selection of wines and cocktails. Breakfast is available, and the outdoor dining area does not require a certificate for access.
Leisure & Business
Guests can use the fitness center with free weights or relax in the garden and playground. Six meeting rooms and a Business Corner cater to business travelers. Free Wi-Fi is available throughout the property.
Central Basel Location
Novotel Basel City is an 800-meter walk from Basel Train Station and a 10-minute walk from Kunstmuseum. Nearby landmarks include St Jakob-Park Shopping Centre (1.5 km), Basel Museum of Ancient Art (1 km), and Zoo Basel (2 km). Guests receive a BaselCard for free public transport during their stay.
Services & Safety
The hotel provides express check-out, laundry service, and a business center. Safety features include carbon monoxide detectors, fire extinguishers, and a security system. Families benefit from children’s areas, and parking is available on-site.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
The hotel has a clever design with a switchable glass wall between the bathroom and the bedroom, which adds a unique touch. The service was helpful but had some issues with room entry. The location is convenient for public transportation, though facing a busy intersection. The dining offered delicious options but was considered expensive. The facilities were satisfactory overall.
Rooms
7.0
The room was good size and quiet, with comfortable beds and a clever switchable clear/translucent glass wall between the bathroom and the bedroom, offering a modern and stylish feel after the regular check-out time.
Service
6.0
The service was generally courteous and helpful, though there were instances of unauthorized room access that needed follow-up.
Location
8.0
The hotel's location is super good as it's not too central and offers truly pretty views, but parking may be a challenge and interacted near a busy intersection. Public transportation is easily accessible.
Dining
7.0
Facilities
7.0
The hotel facilities were adequate, meeting the basic needs for a comfortable stay.
modern
unauthorized entry
Elsie
United Kingdom,
December
2023
8.8/10
My stay at the hotel was fantastic. The rooms were very large with highly comfortable king beds, equipped with all the required facilities. The service was super friendly, and the location was perfect with easy access to the tram line. The dining experience was very good with a good selection of products. Overall, great value for money.
Rooms
9.0
The rooms were very large with highly comfortable king beds and equipped with all the required facilities.
Service
9.0
The service was super friendly and professional.
Location
9.0
The location was perfect with easy access to the tram line, making it convenient to get around.
Dining
8.0
The dining experience was very good with a good selection of products.
Facilities
9.0
The facilities were modern and well-maintained.
Jon
United Kingdom,
November
2023
8.0/10
The hotel provides clean and modern rooms with great service, though there was a delay in housekeeping response. The location is convenient for exploring the city, and the breakfast offers a good selection of quality foods.
Rooms
8.0
The room was large, well-equipped, and featured a lovely comfortable bed.
Service
9.0
The staff was caring and supportive, especially towards families with young children.
Location
7.0
The hotel's fancy appearance and proximity to public transport make it easy to travel around, though parking options may require planning.
Dining
8.0
The breakfast spread was extensive and of good quality, perfect for starting the day.
Facilities
8.0
The hotel offers a variety of services like room service, dry cleaning, and tours/ticket assistance to enhance the stay.
friendly staff
parking challenges
Adam
United Kingdom,
September
2023
8.2/10
The hotel offers simple yet nice and very comfortable rooms that were exactly what I needed for a quick overnight stay with my two small children. The service was very helpful and prompt, and the staff were full of advice on local attractions. The location was very convenient, with easy access to the tram system. The dining options were good, although a bit pricey for some items. Overall, a great value for money with friendly and welcoming staff.
Rooms
8.0
The rooms are very well organized, nice, and very clean.
Service
9.0
The service was very welcoming, helpful, and full of advice.
Location
9.0
The hotel's location is really good, with the tram just outside and easy access to local attractions.
Dining
7.0
The dining experience was good, with delicious options, but a bit pricey for some items.
Facilities
8.0
The facilities were comprehensive and offered everything I needed.
Lewis
United States of America,
August
2023
8.8/10
My stay at the hotel was fantastic! The room was spacious and had everything we needed for our family of 2 adults and 2 kids. The service was exceptional, with the staff being extremely helpful and friendly. The location was convenient, within walking distance to the central train station and easy access to transportation. The dining experience was lovely, although a bit on the pricey side. Overall, a great value for money.
Rooms
9.0
The room I stayed in was spacious and had a coffee maker, minibar, iron, and iron board, perfect for my family of 2 adults and 2 kids.
Service
9.0
The staff at the hotel were not only polite and efficient but also very friendly and always ready to assist with a smile. They even preferred speaking French or Italian, which added a nice touch to the service.
Location
9.0
The hotel's location was super convenient, just a short walk from the central train station and with easy access to the town center via tram. It was not too central, which I appreciated, but still very accessible to key transportation hubs.
Dining
8.0
The dining options at the hotel were diverse and delicious, although slightly expensive. Apart from the pricing, everything else about the dining experience left me satisfied.
Facilities
9.0
The hotel facilities were top-notch, with everything I needed for a comfortable stay. From room service to housekeeping, everything was well taken care of.
Convenient location
Pricey dining
Lisa
United Kingdom,
April
2023
8.4/10
I was pleasantly surprised by my stay at the hotel. The room was very nice and really quiet, spotless, and spacious. The king bed was highly comfortable, making my sleep perfect. The service was excellent; the staff were so welcoming and helpful, making my week-long trip even more enjoyable. The location was great, spacious for children to walk around, and convenient for traveling to different places. The dining experience was commendable, offering both hot and cold foods. Overall, a great value for money stay.
Rooms
9.0
The room was very nice, really quiet, spotless, and spacious with a highly comfortable king bed.
Service
9.0
The service was excellent; the staff were so welcoming and really helpful.
Location
8.0
The location was great, spacious for children to walk around, and convenient for traveling around.
Dining
8.0
The dining experience was commendable, offering a rich and delicious selection of hot and cold foods.
Facilities
8.0
The facilities were well-kept and provided everything I needed during my stay.
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